Everything You Need Before You Buy.
Four essential guides covering UK planning permissions, precise measuring, foundation requirements, and how to care for your structure across every season.
The foundation is the single most critical factor in the long-term performance of your pergola. An incorrectly prepared base causes post misalignment, structural movement, and — in worst cases — voids your 15-year structural warranty. Get this right before anything else.
The Required Foundation Specification
Each post position requires a concrete pad foundation to the following minimum specification:
Installing posts into under-specified foundations — including packed aggregate, lean-mix concrete, or pre-existing paving — will void your structural warranty. If your groundworks contractor proposes a smaller spec, refer them to this document.
Ground Surface Types
Existing concrete slab
Block paving or porcelain slabs
Grass / soil
Timber decking
Consult a Builder First
We strongly recommend commissioning a qualified builder or groundworks contractor to assess your site and prepare foundations before your pergola is ordered. Pergola Pros does not supply or supervise groundworks — this is the homeowner's responsibility and must be completed before delivery day.
With a typical lead time of approximately 3 months from order — around 1 month for manufacture and 2 months for shipping — you have ample time to get foundations poured and cured (28 days) before your structure arrives. Commission your groundworks contractor at the same time as placing your order.
Warranty Implications
Your 15-year structural warranty (Gold Series) and applicable warranties on other models are conditional on foundations meeting the specification above. In the event of a warranty claim, we may request evidence that foundations were correctly prepared — photographs of the poured concrete before backfilling are strongly recommended.
Structural movement, post lean, or frame distortion arising from inadequate foundations will not be covered under warranty. If you are unsure about your ground conditions — particularly in areas with clay soil, made ground, or tree root proximity — consult a structural engineer before commissioning groundworks.
See the Engineering In Person.
Our single full-size show pergola is at our Sutton, Retford premises, and viewings are by appointment. Book a viewing on the showroom page, where you can send the dates and times that suit you. Or use the form below to send approximate sizes and photographs. We aim to return an initial budget estimate within a few working days; if it suits your budget, we then move to the detailed specification, CAD drawings and firm written quotation.